If you are at all unhappy with the contents of your order on receipt, please contact us as soon as possible to allow us the opportunity to resolve the problem
• All goods must be inspected by you upon receipt and any damage in transit or shortages must be notified to Sezitall within 48 hours of receipt. No claims for damage in transit or shortages will be considered after this period.
• Where goods have been damaged in transit, we will arrange for collection and offer you the choice of a replacement or refund at no extra cost to you. In circumstances where the packaging is clearly damaged on arrival, it would be helpful to us in resolving any problem if, when signing to accept delivery, you could write 'Box damaged' on the delivery record.
• If you receive your Sezitall unit in good condition but you consider it to be unsuitable, DO NOT ASSEMBLE IT, but return it for a refund provided that you do so within 14 days of receipt and the unit is returned in its original saleable condition and in its original packaging. In these circumstances you will be responsible for meeting the full cost of the return carriage


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